http://www.webservuksupport.com Service Announcements for WebServ UK en-uk contact@webservuk.com http://webservuksupport.com/images/logo.jpg http://www.webservuksupport.com http://www.webservuksupport.com/news/?archive=07-2007#art6 The client server 'Ares' was inaccessible due to a problem with an update for bind being applied to the DNS server. Thu, 26 Jul 2007 00:00:00 -0500 http://www.webservuksupport.com/news/?archive=07-2007#art5 The client server 'Ares' is currently inaccessible due to DNS problems at the datacentre. We are working to solve the issue. Thu, 26 Jul 2007 00:00:00 -0500 http://www.webservuksupport.com/news/?archive=07-2007#art4 Some users were having problems accessing HTTP, FTP and email services. This issue was due to IP problems and has now been resolved. Thu, 12 Jul 2007 00:00:00 -0500 http://www.webservuksupport.com/news/?archive=07-2007#art3 Some users are currently having problems accessing the server and the websites contained on it. This problem is affecting usage of any services on the server, including HTTP, FTP and email access. Thu, 12 Jul 2007 00:00:00 -0500 http://www.webservuksupport.com/news/?archive=05-2007#art2 The servers have successfully been relocated to the Maidenhead datacentre without any problems. All the servers were back online and fully functional by 5:08am. We appreciate your patience during the move, and if you have any problems/queries related to the relocation, please contact us. Sat, 26 May 2007 00:00:00 -0500 http://www.webservuksupport.com/news/?archive=05-2007#art1 Our client servers are being relocated to the datacentre located in Maidenhead, London on the 25th May 2007. The move will take place between the hours of 23:00 – 07:00, in which time the servers will be transported securely across the city. We apologise for any inconvienence caused by this, and will of course aim for minimum downtime. We recommend that no customers carry out any crucial work on their websites on the evening of the 25th. Tue, 22 May 2007 00:00:00 -0500 http://www.webservuksupport.com/news/?archive=04-2007#art0 Over the past few months, the team at WebServ UK have been striving to improve our support and information systems, to maximise efficiency on our behalf, but more importantly to improve things such as user interface and usability for you the customer. We are pleased to announce our new customer support website, which has a new custom built helpdesk and server status facility. This allows customers to keep on top of their services, to know what is going on in regards to new services, and why things go wrong when they do. Any announcements will be posted in the news section on the support site, located at http://www.webservuksupport.com/news/, and can be subscribed to in RSS format at http://www.webservuksupport.com/news/rss/. Mon, 30 Apr 2007 00:00:00 -0500